Tuesday, September 26, 2017

Like a good neighbor State Farm is there ... but not at my number

By Tammy Malgesini
Staff Writer
Published on September 26, 2017 8:47PM
I get so tired of the continuous calls from telemarketers and the incredibly annoying, “This is your last chance regarding renewal of your car warranty.”
If only.
Seriously, do they really think after they’ve pestered me for the umpteenth time that I’m finally going to give in? I did get a short reprieve when I lied, saying I no longer owned said vehicle.
With all the robocalls and telephone scams I have a tendency to ignore calls from numbers I don’t recognize. I used to readily answer calls from local numbers. However, it seems scammers are spoofing people by disguising their number — often making it look like it’s a local phone number.
When John and I got rid of our landline, we still wanted a “home phone.” We got an additional cell phone with an unlisted number, which we’ve given out to very few people. So, imagine my surprise when it began ringing off the hook one morning last week.
After the third call, I finally answered. The gentleman asked if this was State Farm. I said no and hung up. The next call went the same way.
Then the fifth call was from a dude that identified himself as a State Farm agent in Hermiston. He indicated Eastern Oregon Telecom got some wires crossed and their office calls were being routed to my cell phone. Although their slogan says, “Like a good neighbor, State Farm is there” — it’s not at this number.
He asked what my phone number was. Due to all the scammers, I didn’t feel comfortable telling him. He said he understood, but again said who he was and described where his office was located, including businesses that are nearby.
Then another call came in — a female this time. She asked if I was State Farm. I told her no and let her know they were having problems with their phone lines. Then, the guy, who was in the background, spoke up. It seems they were still trying to test their phone.
By this time, Eastern Oregon Telecom had identified what number it appeared they were forwarding calls to and the State Farm agent wanted to confirm if that was my number. I hesitated. I’ve heard all kinds of scammer tricks, including how they will record you saying, “Yes,” and then use it to make money transfers or open accounts.
Trying to ascertain if he truly was in Hermiston — I would have driven down to the State Farm office but I was in Lincoln City — I decided to play Hermiston trivia. You know, ask questions that a local would readily know. I said, “Who is the mayor of Hermiston?” Ding, ding, ding, he got it right by saying Dave Drotzmann. Then I asked which former mayor died recently. He said he wasn’t so sure and then replied, “Bob of Bob’s Red Apple,” referring to Bob Severson. Although the correct answer is “Who is Frank Harkenrider?,” a scammer certainly couldn’t have known the connection with Mayor Bob.
I called Eastern Oregon Telecom and they finally got things figured out. Oh, and I do have a couple of phone messages for Jesse at State Farm.
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Tammy Malgesini is the community editor. Her column, Inside my Shoes, includes general musings about life. Contact her at tmalgesini@eastoregonian.com or 541-564-4539.

Tuesday, September 12, 2017

Lab work leads to awkward interaction

By Tammy Malgesini
Staff Writer
Published on September 12, 2017 7:03PM

It seems there are certain occupations where people think you’re always on duty.
I’m sure doctors get it all the time — running into patients at church or an athletic event. Some people think nothing of showing off a rash and wanting free medical advice.
As a journalist, I often have people approach me about doing stories — at community events (that I’m not covering), at the grocery store, at a restaurant eating dinner and even standing at Interpath Laboratory holding a container of my own urine.
Going to the lab to provide urine and blood samples already messes with my routine — especially the tests that require fasting.
It’s a delicate balancing act to go the required number of hours without consuming food, while drinking enough water to provide a urine specimen and still be a civil human being in public in a caffeine-deprived state because I haven’t had my morning Pepsi.
Because of my early week double deadlines, it’s most convenient for me to do lab work on a Thursday or Friday. On Sept. 1, the stars were finally aligning — although a late night snack nearly derailed the whole process.
I woke up in desperate need of Pepsi, but it had been nearly two weeks since the doctor called in the order for lab work. I knew I had to take care of it.
So, I finally make it to Interpath and the phlebotomist draws my blood sample. Since the urinalysis didn’t require fasting, she said I could take the bag and specimen bottle with me to do the UA at home if I wasn’t able to produce on demand. If I had planned to go home, that may have been a viable option.
However, I was headed to work and certainly had no interest in dealing with this in the work bathroom. The last thing I wanted to do was carry around a bottle of my own pee.
I produced the required specimen and exited the laboratory’s bathroom. Standing there holding a clear plastic bag which contained a clear plastic container with my urine, a woman who was getting her blood drawn by a different lab worker was staring at me. I smiled, because despite the caffeine deprivation, I’m generally a decent human being.
She said hello and introduced herself. I was dumbfounded — remember, I’m standing there with a plastic bag with a container of my own pee.
“OK,” I replied.
All I wanted was for my lab lady to re-appear so I could unload my specimen and be on my way. However, that didn’t occur and the woman then proceeded to tell me she was with some community group in town and she wanted to talk to me about her club.
I just stood there — flabbergasted that someone wanted me to engage in a discussion while I was standing there holding my own pee. Apparently, she noticed my reaction and asked, “Are you OK?”
I didn’t respond. It was surreal. I’m not sure how long the encounter lasted but the other lab worker interrupted the awkward interaction and directed me to my lab lady.
And, by the way, I wasn’t OK. I hadn’t eaten for nearly 12 hours, I was in desperate need of Pepsi and did I mention, I was holding a container of my own pee.
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Tammy Malgesini is the community editor. Her column, Inside my Shoes, includes general musings about life. Contact her at tmalgesini@eastoregonian.com or 541-564-4539.